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Join the Madison, WI Once Upon A Child Team

Hourly wage depending on experience

Once Upon A Child is looking for friendly, energetic, self-motivated, ambitious individuals to join our team. This is a fast paced business and previous experience in a busy Customer service environment is required.

Shift Supervisors/Key Holders will take the lead in daily activities such as buying products from our customers, pricing, managing the customer experience, leading team members and resolving conflicts. Other responsibilities will include loss prevention, training of team members and promoting a high level of Customer Service.

Major Areas Of Responsibility:

  • Greet Customers and determine their needs
  • Assist with buying, selling, pricing and merchandising
  • Opening and closing the store using required procedures
  • Assist with staff training, and development


  • Strong leadership skills
  • Sales and goal oriented
  • Organizational skills
  • Proven Customer service skills and interpersonal skills
  • Computer literate and able to operate computerized sales terminals

Physical Requirements

  • Ability to stand and walk for lengthy periods
  • Lift up to 40 lbs. unassisted
  • Bending, rotating, and reaching in a retail environment

Candidates must be out going with a fun personality and good verbal skills. At Once Upon A Child, we offer flexible schedules that complement your busy life and a great employee discount.

Days and Hours of Work: Rotating flexible schedules Monday – Sunday

Salary: Hourly wage depending on experience

Competitive wage based on experience

We have a part-time/full-time opening for a Sales associate.

Must be able to work various shifts per week and be available weekdays and weekends.

  • No experience required.
  • Must have a high school diploma or equivalent.
  • Be authorized to work in the United States.


Once Upon a Child offers customers a fun and convenient way to buy and sell gently used kids stuff, which makes saving money on children's clothing, toys, baby furniture and equipment a reality everyday. We focus on quality, safety and value- the same things you feel important for your own families.
Once Upon A Child Green Bay and Appleton is looking for outgoing and motivated individuals who love kids and enjoy working in a fun, team oriented environment. The right candidate will be available to work days/nights and weekends. Responsibilities will include ringing sales, processing returns, answering phones, assisting customers, tagging, communicating the buy process to our customers, and any other task associated with a sales associate position. This is a entry level position.
The right candidate must meet the following criteria:
Great customer service and communication skills
Basic math skills
Ability to work independently
Ability to handle customers with sensitivity
Ability to work in a fast pace with accuracy
Must have flexibility with work schedules: holidays and weekends are a must
Must be able to effectively communicate the Buy Policy to our customers
If interested fill out a application today!!


Join the Once Upon A Child Team

Career Match Quiz

    • Do you know who Barney, Dora or Diego are?
    • Can you open a double convenience stroller with one hand?
    • Can you talk on the phone, change a diaper and get a grade-schooler out the door all at the same time?
    • Do you enjoy working alongside fun, energetic, team-oriented people?
    • Do you like getting great discounts on kids’ stuff?

Perfect Match?

If you answered “yes” to most of these questions, we’d love to meet you.

At Once Upon A Child, we offer:

      • Full and part-time positions
      • Flexible schedules that complement your busy life
      • A great employee discount

Print and fill out our Job Application and or send a resume to ouacmadison@gmail.com

You will need Adobe® Acrobat Reader to view and print the application. Please print out the application and fill out by hand as Acrobat doesn't allow you to edit documents online.

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Our Locations

Once Upon A Child Madison

7475 Mineral Point Road, Suite 29
Madison, WI 53717
608-841-1387 - Map - Hours
Mon10:00 AM-07:00 PM
Tues10:00 AM-07:00 PM
Wed10:00 AM-07:00 PM
Thu10:00 AM-07:00 PM
Fri10:00 AM-07:00 PM
Sat10:00 AM-07:00 PM
Sun12:00 PM-05:00 PM
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